Full-time Staff: Human Resources/Records Retention Assistant

The Human Resources/Records Retention Assistant is the primary first-level contact for college employees, callers, and visitors to the Human Resources Department, answering questions and providing information as requested. Provides administrative support to the department’s management team, including recruitment, onboarding, and maintaining employee records. Serves as the college’s records retention assistant under the leadership of the vice president for administrative services.

HR Responsibilities: (non-inclusive)

• Project a helpful demeanor at the main reception desk while welcoming, engaging, and answering questions of callers and visitors to the Human Resources Department.
• Develop and maintain familiarity with Human Resources policies, procedures, website and portal information/pages, forms and documents, providing extraordinary customer service when answering a wide variety of questions related to college employment.
• Provide administrative support for various human resources functions, e.g., scheduling interviews, reserving rooms, makes photocopies of needed materials for interviews, compiling documents needed for orientation, benefits fair and other special events; preparing materials for records requests.
• Receive, log, and disseminate, as appropriate, a variety of forms such as Personnel Action Reports and signed Faculty Assignment Sheets.
• Utilize Banner to respond to inquiries, may perform some data input as needed. 
• Operate fingerprinting equipment for post-offer, pre-employment background checks.
• Assist new employees with completing forms as needed. Prepares personnel files and ensures all necessary documents are received (e.g., transcripts, application materials, etc.), scans documents into the HR system. 
• Assist with the preparation, inventory, and facilitation of the service awards programs, including the Distinguished Service awards and the Employee of the Semester award.
• Process invoices using Clockshop.
• Monitor office supply levels and place orders to replenish supplies as needed.

Records Retention Responsibilities:

• Assist with the organization and maintenance of physical and electronic records in accordance with the college’s records retention policy.
• Provide guidance to college employees to ensure compliance with the college’s records retention policy.  
• Assist other college offices with the preparation, storage, removal, and retrieval of records with our off-site vendor.
• Support and assist the FOIA officer in the fulfillment of public records requests.
• Perform related duties as assigned.

Qualifications:

A. Education/Training and Experience Required:

• A minimum of an associate degree, preferably in Human Resources, or a related field.
• A minimum of three years working in a busy office open to the public in a role that emphasized customer service, competence with Microsoft Suite (especially Word and Excel), and attention to detail.
• An equivalent combination of education and experience that provides the knowledge, skills and abilities is acceptable.

B. Knowledge, Skills, and Abilities:

• Knowledge of general human resources and employment principles.
• Strong verbal and written communication skills.
• Strong interpersonal skills.
• Exceptional time management, organizational skills and attention to detail.
• Abilities to maintain office decorum and confidentiality.
• Proficiency to utilize technology and software applications independently and effectively.

C. Physical Activity Level: 

• Light – sit, bend, stand and walk, lift up to 20 lbs. occasionally.

CONDITIONS OF EMPLOYMENT: 

• This position is classified at pay grade 06A on the Staff Salary Schedule. Benefits include medical, dental, vision, and life insurance plus paid time away (sick, personal, vacation, and holiday). See Benefits for Full-time Staff.
• College business hours and this position's work hours are Monday–Friday 8 a.m. – 5 p.m. Remote work is NOT available with this position.
• Please note: The final offer for the successful candidate is targeted to fall within this range but will be based upon an assessment of internal equity, the unit's available budget, and the candidate's qualifications in relation to the minimum and/or preferred job requirement(s). 

APPLICATION PROCESS: Apply for this position through the college’s Human Resources website. Please be prepared to do the following:

• Answer all questions in the college’s employment application (*please read the note below)
• Attach a current resume and a cover letter summarizing your interest and qualifications for this position.

Applications will be accepted until the position is filled; however, application review will begin immediately. 

*To avoid difficulties when submitting your application, be sure your web browser (e.g., Google Chrome, Firefox, Internet Explorer) is updated to the latest version and allow yourself sufficient time to complete the application since you WILL NOT be able to save a partially completed application and work on it later.

Lakeland Community College is an equal access and equal opportunity employer. We have a strong commitment to the principle of diversity and, in that spirit, seek a broad spectrum of candidates including women, minorities, people with disabilities and people over 40. Under-represented groups are encouraged to apply. If your disability requires special accommodations to participate in the application/interview process, contact the Human Resources Office at 440-525-7575.