Full-time Supervisory/Professional: Assistant Director for Human Resources Operations

The Assistant Director for Human Resources Operations has primary responsibility for HRIS functions including maintaining and updating the information needed to support payroll, benefits, and other inter-related functions of the HRIS system. The position performs a wide range of day-to-day operations activities and works closely with the chief human resources officer in developing, implementing and evaluating ongoing HR policies, programs, functions and activities.

RESPONSIBILITIES (non-inclusive):

HRIS Operations

• Serve as a superuser for the college’s ERP (Ellucian Banner), creating and processing changes to electronic employee records comprising the human resources information system (HRIS).  Ensure accuracy, consistency, and integrity of data input and reports.
• Ensure receipt of completed documents and forms required to create new electronic employee records, inputting personal information from documents provided by employees.  Review documents for completeness, authenticity and compliance with internal and external rules and regulations. 
• Review source documents (e.g., Personnel Action Reports), checking for required signatures and ensuring the information reflected complies with position approvals, board actions, salary schedules, contracts, policies for benefit accrual, etc.  Identify and research discrepancies and make or return for corrections as needed. 
• Comply with the reporting requirements of external agencies including USCIS (Form I-9), and various Ohio agencies (e.g., Ohio New Hire Reporting Center).
• Determine the appropriate process to enter various forms of compensation to ensure the timely and accurate distribution of pay.
• Respond to employees and supervisors with payroll questions/concerns and provide instruction for accurate completion of pay documents.  Investigate and resolve payroll issues in cooperation with Payroll Department staff.
• Work in conjunction with the Budget Department to organize the position control/management aspect of the HRIS, including position and incumbent history. Review budget spreadsheet to assign job position numbers, create new position numbers and position classes as needed, cancel inactive positions and amend labor distributions.  
• Design and create periodic and ad hoc reports for routine and non-routine internal and external needs including surveys, public record requests, etc.
• May provide training and assistance to HR staff and other Banner users in systems processes and report writing.
• Provide support for current and future system applications; participate in development, testing and implementation of new functionalities.
• Participate in testing for system upgrades and participate in project teams to develop strategies and procedures in support of operational efficiencies and college goals.

Human Resources Operations

• Assist the CHRO in the daily administration of other HR services as directed or assigned, including recruitment and selection, promotions, transfers, faculty contract administration, EEO compliance, job classification, performance evaluation, and employee relations in accordance with quality management principles and overall objectives of the organization.
• Develop, prepare, generate and analyze ongoing and ad-hoc special reports pertaining to employee personnel information and data, including issues such as benefits costs, staffing levels/deployment, turnover, absenteeism, recruitment, applicant tracking, EEO, records requests, compensation, promotions, etc. Effectively utilize the data processing system to obtain, store and analyze pertinent data and information.
• Maintain and expand knowledge and understanding of existing and proposed federal and state laws/regulations affecting human resource management. Identify trends that could affect organizational objectives and/or operational resources. Interpret appropriate laws and policies and advise management, employees and retirees accordingly.
• Perform other related duties as assigned.

QUALIFICATIONS

A.  Education/Training and Experience Required/Preferred

• Bachelor's degree in human resources or related field, or equivalent experience.
• Three years of progressively responsible experience in human resources.
• SHRM or PHR certification is preferred.
• Prior payroll and benefits management experience preferred.
• A minimum of five years of experience maintaining a sophisticated database (preferably an HRIS).
• Requires functional understanding of HRIS databases (preferably Banner) and spreadsheet and database software systems such as Excel and Access, and a broad understanding of human resources and payroll functions.

B.  Knowledge Skills and Abilities

• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills. Ability to work in cooperative effort within HR department, with budget, financial services and various other college departments and in support of college management team.
• Ability to function well in a high-paced and at times stressful environment. Ability to work under pressure, have extreme attention to detail and handle large volumes of work during peak times, ability to use independent judgment for resolution of problems.
• Skill and experience in building reports; data entry, strict adherence to confidentiality of HRIS data, and ability to identify unique situations and recommend solutions.
• Thorough understanding of state and federal laws concerning employee benefits and payroll.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Strong leadership skills.
• Ability to prioritize tasks and to delegate them when appropriate.
• Proficient with Microsoft Office Suite or related software.

C.  Physical Activity Level

• Sedentary – prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times. 

CONDITIONS OF EMPLOYMENT 

• This is a 12-month, full-time, exempt position. The annual salary is within the pay grade 3 range of the administrative and supervisory/professional salary schedule with an anticipated hiring range of $62,000 - $65,000. The position’s starting salary will be commensurate with qualifications and experience. 

•  The College offers generous benefits including medical, dental, vision, life insurance, long-term disability, vacation and personal days, along with holiday and sick time. See Total Compensation for Administrative Staff. 

• College business hours are Monday – Friday, 8 a.m. – 5 p.m. This position is NOT eligible for remote work.

APPLICATION PROCESS  

Interested candidates should apply for this position through the college’s Human Resources website. Please be prepared to do the following: 

• Complete all questions in the application (*please read the note below) 

• Attach a current resume and a cover letter summarizing your interest and qualifications for this position. 

Applications will be accepted until the position is filled; however, interested candidates are encouraged to apply by April 21, 2025, to assure full consideration. 

*NOTE: To avoid difficulties when submitting your application, be sure your web browser (e.g., Google Chrome, Firefox, Internet Explorer) is updated to the latest version and allow yourself sufficient time to complete the application since you WILL NOT be able to save a partially completed application and work on it later. 

Lakeland Community College is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. If your disability requires special accommodation to participate in the application/interview process, contact the Human Resources Office at 440-525-7555.