Full time Staff: Financial Aid Specialist

Responsible for assisting in the administration of federal, state, and institutional financial aid programs.

RESPONSIBILITIES (Non-inclusive):

• Answer telephones and respond to emails disseminate information concerning financial aid programs, policies, and procedures including distribution of applications and forms to students; request appropriate documentation from students applying for aid
• Process all incoming and outgoing mail; receive, process, and route documents related to student financial aid.
• Maintain file of student records and a variety of other documents.
• Perform functions associated with processing of various financial aid loan, grant, work study and scholarship programs including data entry and verification, electronic document scanning and tracking.
• Assist with the implementation of financial literacy programing for students to increase awareness of funding opportunities which contributes to student success.
• Monitor earnings of work-study students and academic progress of students receiving federal and institutional funds.
• Perform other related duties as assigned.

QUALIFICATIONS:

Education/Training and Experience Required/Preferred

• Associate degree and two to three years of experience in a financial aid office preferred.
• An equivalent combination of education and experience which provides the knowledge, skills, and abilities is acceptable.

Knowledge, Skills and Abilities

• Proficient with Microsoft Office/Microsoft 365 and online meeting software;
• Excellent written and oral communication skills, detail-oriented, highly organized, able to balance priorities, take initiative, and be reliable and resourceful;
• Competency in following oral and written instructions; preparing reports; performing mathematical calculations;
• Experience with an integrated information system (Ellucian Banner preferred);
• Ability to multi-task, meet tight deadlines, and successfully function within a fast-paced, high-volume dynamic environment in a variety of situations, while maintaining accuracy and attention to detail;
• Ability to manage data – both reporting and interpreting of financial aid information;
• Strong commitment to enrollment management principles, customer service, and teamwork; and
• Ability to maintain confidentiality; operate standard office equipment; perform routine and detailed tasks in an accurate and efficient manner; meet deadlines; relate with students who are applicants/recipients of financial aid/grants.

Physical Activity Level

Sedentary – Mostly sitting, occasional standing and lifting up to 10 lbs.

CONDITIONS OF EMPLOYMENT:

This is a full-time staff position which requires working some evening hours and occasional weekend hours.

This position is classified at pay grade 05A on the Staff Salary Schedule. Benefits include medical, dental, vision, and life insurance plus paid time away (sick, personal, vacation, and holiday). See Benefits for Full-time Staff.

APPLICATION PROCESS: Apply for this position through the college’s Human Resources website. Please be prepared to do the following:

• Complete all questions in the application*
• Attach a current resume

Applications will be accepted until position is filled. 

*To avoid difficulties when submitting your application, be sure your web browser (e.g., Google Chrome, Firefox, Internet Explorer) is updated to the latest version and allow yourself sufficient time to complete the application since you WILL NOT be able to save a partially completed application and work on it later.

Lakeland Community College is an equal access and equal opportunity employer. We have a strong commitment to the principle of diversity and, in that spirit, seek a broad spectrum of candidates including women, minorities, people with disabilities and people over 40. Under-represented groups are encouraged to apply. If your disability requires special accommodations to participate in the application/interview process, contact the Human Resources Office at 440-525-7575.